Open Source Call Center
Your open source call center needs are as unique as your business.
For this reason Core Telecom Innovations Inc. takes the time to carefully understand your specific requirements, and define the call experience you want your customer to have when they contact you.
Our highly-scalable and flexible open source call center solutions allow for distributed agents to exist any place that they have a web enabled computer connection. All our solutions address the unique business requirements of small and growing companies, as well as large established enterprises. Rather than limit the features available to you based on size, our open source call center platform offers you the full range of features, regardless of how many lines or agents. We build the system to solve the problems you are currently facing, without artificially limiting your ability to grow your business in a cost-effective manner.
Our solutions cater to such various needs as:
  • Inbound Dialing
  • Outbound Dialing
  • Predictive Dialing
  • Administration Interface
  • Reporting
  • Customized Functionality
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Whether you’re looking for a full-scale solution with a complex feature set (such as database integration or screen pops), a simple solution designed to deliver basic open source call center functionality, we have the right solution for you.
 

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